E-Mailing Central Hobbies

With the current RASH of e-mail viruses, worms and Spam we are taking extra precautions to protect ourselves.
It is possible for a Valid e-mail to get caught in our filtering and be deleted before we see them.
If you have e-mailed us recently and not received a reply to your e-mail or acknowledgment of receipt of your e-mail, this may be the reason why. Please resend your e-mail or phone us.

Please note that we prefer to receive E-Mail in PLAIN TEXT.
Our Spam and Virus filters have been trapping some messages using all the Outlook (and other programs) fancy options. If you sent us a message using one of those programs and have not received a reply, it may because your message was filtered out. You should try re-sending your message in plain text.

Australia - problem
Right now we are having trouble dealing with Australia. We are receiving messages from customers but it is clear that our replies are not getting back to the senders. It is unknown where the problem is. The messages could be trapped by incorrectly set spam filters anywhere between us and the receiver.

If you are having this problem we suggest phoning us (keeping mind the time zone differences).

E Mail Subject

It helps if your email has a valid subject line. A blank subject line or something like "Re:" looks like Spam and may be discarded unread.

If your subject looks like any of the Nigerian Scams (or similar bogus emails) we will never see your email.

Attachments

E-mails with large attachments may be discarded unread as an attachment can include a virus. We look at the sender before deciding to open or discard.

Updated July 7, 2007